Beware of sizing of these sandals !!, 29 July 2013

By IanM –

This review is from: Kenkoh, The Japanese Reflexology Massage Health Sandal for Men and Women (Apparel)

I had a pair of these sandals 25 years ago and they are as good, and as well-made as ever. Be careful of the size you order however. If you refer to the Amazon sizing chart you will see that e.g. for women – UK 9 is EU 42 is US 11, whereas for men UK 9 is EU 43 is US 10. The actual sizes of these sandals are based on the woman’s sizing chart, in which EU 43, for instance is shown as UK 10., If you know your usual EU size, I suggest using that as the accurate baseline and order the UK size equivalent to that in the dropdown box. Kenkoh’s own sizing chart does not differentiate between men and women at all, and men are likely to be confused to see the suggested US equivalent which seems to be 2 sizes too large. Kenkoh suggest as an alternative to measure your foot, but this does not work either. In my case my feet measure 27 cm. If I had ordered based on the Kenkoh chart, the sandals would have been 2 sizes too small. So make sure you get this right otherwise you will find yourselves paying more than £6 to send them back for exchange.

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Excellent Service, 31 July 2014

By MartinG –

Verified Purchase(What is this?)

This review is from: Kenkoh, The Japanese Reflexology Massage Health Sandal for Men and Women (Apparel)

I bought a pair of these for my wife who was delighted with them -very comfortable and exactly what she wanted and expected.

Seemed very good quality as well -after about 6 months -she noticed that on one sandal, the foot strap which holds the sandal on to the foot, seemed to be splitting at the point where it joined the side of the sole.

This got worse and it seemed that this particular sandal (the other one was fine) had a small problem in that the strap was just a little too short and it wasn’t fully secured into the sole, so it was coming away. Within a couple of weeks it had split away completely.

Not a huge issue, any product can have a small quality control problem, it happens.

I always think that it’s easy for a company to provide good service when all goes well, the mark of a good company is what they do when something goes wrong. This supplier passed with flying colours.

An email with a couple of pictures detailing the problem and an instant response with no quibbles whatsoever offering an immediate replacement pair .
These were then immediately despatched and a new pair were with us within about 4 days of the initial contact.

Excellent service and treated with the utmost respect and courtesy at all times. Thank you very much and on my experience, I would certainly recommend this supplier and product.

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hesitant but happy, 24 Nov. 2013

By Karen –

This review is from: Kenkoh, The Japanese Reflexology Massage Health Sandal for Men and Women (Apparel)

I was starting to suffer from plantar fasciitis in my right heel and was desperate to find a comfortable shoe to relieve it. When introduced to this sandal at my local Happy Feet store I thought they were nuts, but started to listen to the other customers who were shopping and their recommendations. I tried them in the store and was assured that I could return them if I hated them. It took a few days of wearing them to get over the initial sensation of discomfort and now I’m HOOKED! I not only wear them as slippers around the house every day but I pretty much wear them all the time. I bought the brown leather thong flip flops and since I live in Florida where we mostly live in sandals, I’m in them constantly. I want to buy another pair in white with the pink bottoms and use those as my slippers and the brown for outside wear. I can’t believe what a difference they have made in my foot pain. I have high arches and the high arch in the foot bed supports me in that regard while also massaging my heals. The only time I find them uncomfortable is if I am standing for any length of time in one place with them on. So as long as I am moving about they feel terrific. I highly recommend this sandal to anyone who needs high arch support and wants to benefit from the massaging nubs.

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